Meantime is a product of Mountain, S.A.who is committed to protect the privacy of our customers.
Mountain has created this privacy statement (Statement") in order to demonstrate our commitment to customer privacy.
Information Gathering and Usage
- When you register with Meantime, we need to ask for information such as your name, company name, address, phone number and e-mail address. We may also need your billing address and credit card information if you have chosen a paid account.
- At the time you express interest in attaining additional information, or when you register for the Meantime Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry.
- Mountain uses the collected information for the following general purposes: to process and fulfill your order, billing, service improvement, and research.
- Customers can update or remove their personal information at any time by logging into the Web Service and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made.
- Mountain will not make any of the collected information available to anyone. We will never sell, rent, exchange or share your personal information with any third-parties, except as provided in the Meantime Terms of Service, or as may be required by law.
- Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Terms of Service, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.
- All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by Mountain for marketing or promotional purposes. Mountain uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does Mountain share user information with these parties.
- Mountain uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address.
- We may also email information regarding updates to the Service or company, and will send a Customer Newsletter. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing info@meantime.ai at the time it is distributed, or at the time any customer registers for the Service."
- Mountain may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers.
Cookies
- A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.
- Cookies are required to use the Meantime service.
- We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to your Meantime Service Interface after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
Log Information
Our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
Data Storage
Mountain uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Meantime. Although Mountain owns the code, databases, and all rights to the Meantime application, you retain all rights to your data.
Disclosure
Upon request we provide site visitors with access to unique identifier information, transaction information (e.g., subscription dates or payments) that we maintain about them. Consumers can access this information by e-mailing us at the above address. We may disclose personally identifiable information under special circumstances, such as to comply with summons or when your actions violate the Terms of Service.
Invite a Friend
If you choose to use our referral service to tell a friend about our site or service, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him/her to visit the site. Mountain stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at support at www.meantime.ai to request that we remove this information from our database."
Blog
If you use a blog or bulletin on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums. We are not responsible for the personally identifiable information you choose to submit in these forums.
Business Transitions
In the event Mountain, S.A. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Changes
If our information practices change at some time in the future, we will contact you before, 30 days beforehand, we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses. Such notice may be provided by posting the changes to the Site or the Service itself.
Questions and Additional Information
If you feel that this site is not following its stated information policy, you may contact us directly from www.meantime.ai. We can also be reached by postal address to: Praceta S. Pedro da Afurada 51 – 1º, 4400-584 Vila Nova de Gaia or via e-mail at info@meantime.ai"